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Introducing 3 to 4 in 3 to 4

Introducing 3 to 4 in 3 to 4 June 20, 2019
ITIL 4 Practices

I am excited to announce our new blog dedicated to introducing ITIL 4.  Our goal is to provide you quick tidbits of information on how ITIL 4 differs from the previous version of ITIL, known as ITIL V3 or ITIL 2011.  We plan to do this in 3 to 4 paragraphs and, therefore, we are naming it 3 to 4 in 3 to 4.   

As you may or may not know, Axelos has introduced the latest version of ITIL this past February, simply naming it ITIL 4.  ITIL 4 represents a significant change to the Service Management best practice framework over V3, which was last updated in 2011 with a minor refresh.   

ITIL 4 moves away from a focus of the lifecycle of an IT Service and the 5 stages of the Service Lifecycle.  Instead, ITIL 4 focuses on IT as an extension of the business value chain and brings in a more flexible approach of applying the right practices to support the needs of each Service.  As part of this, ITIL 4 introduces the concept of the ITIL Service Value System and the 4 Dimensions Model.  We will describe this in more detail in our upcoming blog entries.   

OwlPoint is excited to be leading the ITIL 4 movement!  We look forward to providing insight into ITIL 4 and helping organizations achieve the efficiency, effectiveness, and value that drives today‚Äôs thriving businesses.  If you have specific questions on ITIL, please fill free to reach out to us at [email protected]