I am excited to announce our new blog dedicated to introducing ITIL 4. Our goal is to provide you quick tidbits of information on how ITIL 4 differs from the previous version of ITIL, known as ITIL V3 or ITIL 2011. We plan to do this in 3 to 4 paragraphs and, therefore, we are naming it 3 to 4 in 3 to 4.
As you may or may not know, Axelos has introduced the latest version of ITIL this past February, simply naming it ITIL 4. ITIL 4 represents a significant change to the Service Management best practice framework over V3, which was last updated in 2011 with a minor refresh.
ITIL 4 moves away from a focus of the lifecycle of an IT Service and the 5 stages of the Service Lifecycle. Instead, ITIL 4 focuses on IT as an extension of the business value chain and brings in a more flexible approach of applying the right practices to support the needs of each Service. As part of this, ITIL 4 introduces the concept of the ITIL Service Value System and the 4 Dimensions Model. We will describe this in more detail in our upcoming blog entries.
OwlPoint is excited to be leading the ITIL 4 movement! We look forward to providing insight into ITIL 4 and helping organizations achieve the efficiency, effectiveness, and value that drives today’s thriving businesses. If you have specific questions on ITIL, please fill free to reach out to us at ITIL@owlpoint.com.