As part of OwlPoint’s commitment to ITIL 4, we have developed an ITIL 4 Readiness Evaluation tool. This free web-based tool will help organiza...
3 to 4: From Process to Practice
As mentioned in one of our earlier 3 to 4 blog entries, ITIL® 4 introduces the concept of a Management Practice. Practices are a main focus of capabi...
OwlPoint recognized as one of the 20 Most Promising ITSM Solution Providers!
OwlPoint is proud to announce that we have been recognized by CIO Review Magazine as one of the 20 Most promising solution providers in 2018. This is ...
5 Reasons for ITSM Balance
Sometimes, doing right by the client means doing more than what’s asked. This is especially true when a client decides that the failure of their...