Change Managers regularly face challenges unique to their role. If you’re new to Change Enablement, below highlights a few challenges you should pre...
Change Manager – 4 Key Attributes for this Unique Role
The key to a successful Change Enablement program is the Change Manager. What traits are needed for this unique role within ISTM?
ITIL v3 Will Be Discontinued. What to do?
In 2019, AXELOS launched ITIL® 4, an update to ITIL v3, to stay aligned with the changing needs of businesses. Following the success of ITIL 4, they...
ITIL 4 and Site Reliability Engineering
One of the aspects of ITIL 4 that has impressed me the most is the integration and reference to so many other best practices and frameworks. One such...