The ITIL® Maturity Model is a tool used to objectively and comprehensively assess an organization’s service management capabilities and the matur...
The Ins and Outs of ITIL
ITIL stands for Information Technology Infrastructure Library. However, with ITIL now being a broad framework that can be applied to a broad range o...
ITIL Maturity Model and ITIL Assessment Q&A
With the upcoming changes to the ITIL Maturity Model soon to be released by AXELOS, OwlPoint answers common questions about the new Capability and Mat...
The ITIL Maturity Model
To aid in our improvement goals and underscore one of the major components of the ITIL Service Value System, Continual Improvement, AXELOS has updated...
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