As mentioned in our previous 3-4 blog article, one of the key components to ITIL® 4 is the Four Dimensions Model. This model is an expansion of...
ITIL 3 to 4: ITIL 4 Practices
When ITIL 4 was first introduced, many asked the usual question “what is different?”. I know I quickly looked to see what ITIL 4 practices had c...
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