by Jeffrey Tefertiller I have enjoyed watermelons most of my life, and it has grown since the emergence of “seedless” watermelons. For those unfam...
Major AXELOS Announcement
OwlPoint's CEO, Mark Blanke, and AXELOS's Adam Griffith discussed new products related to ITIL 4. Details of the ITIL Maturity Model were reviewed al...
What is an Experience Level Agreement or “XLA”?
As a concept, XLA measures Employee Engagement along with other factors.
The Importance of Conducting An ITIL Assessment
You can’t build a roadmap to meet your objectives if you don’t know where you are at the beginning.
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