We empower IT to co-create value. assist IT to be more efficient & effective. help businesses prosper.

Bringing decades of proven industry expertise.

OwlPoint IT Service Management Services

Service Management & ITIL

As one of the few U.S.-based AXELOS partners, we have the knowledge and experience to implement ITIL 4 and Service Management best practices at your organization. We are focused on creating value and aligning services and processes that support the needs of the business.

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OwlPoint IT Experience Management Services

Experience Management

Experience Management is not only a new opportunity for your organization to improve, but also the next step for your business to remain competitive. OwlPoint can guide you through your journey to embrace the Experience movement and provide a valuable digital experience to your employees.

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OwlPoint Project Management Services

IT Project Management

Do you have projects stuck in first gear or, worse yet, not even started? Do you know how to apply different PM approaches such as agile, waterfall, or hybrid?  From streamlining value chains to providing appropriate staffing, OwlPoint can get things moving and help you reach your goals.

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ABOUT US

Founded in 2008, OwlPoint connects the dots between technology and people so that the IT service experience is efficient, pleasant, and aligned to business goals.

As a vendor-agnostic consultancy, we are not bound to any one technology provider or solution – we do what is best for our clients. Grounded by integrity, emboldened by experience, and passionate about helping our clients, we provide solutions that ensure effectiveness, scalability, and value for the future. Our goal from the beginning has been to develop IT organizations in becoming recognized as valuable contributors to their business’ success.

BLOGS AND INFORMATION

OwlPoint is home to industry thought leaders who often share their thoughts and provide insights on current topics.

Check out a few of our latest postings from our various blogs.

How Can the ITIL Maturity Model Benefit Our Organization?

The ITIL® Maturity Model is a tool used to objectively and comprehensively assess an organization’s service management capabilities and the maturity of the organization’s Service Value System (SVS).

The Ins and Outs of ITIL

ITIL stands for Information Technology Infrastructure Library.  However, with ITIL now being a broad framework that can be applied to a broad range of service organizations beyond solely IT, “ITIL” is no longer an acronym and has become a term to describe the best practices framework.

The Big Mistake in Experience Management

So many companies make this mistake when it comes to delivering IT Services. Are you making this big mistake in Experience Management?

Talk to Us

Send us an email at info@owlpoint.com, give us a call at +1 888-992-9695, or Schedule an appointment, or complete the form below to reach out to us.  We would be delighted to speak about how we can help improve your organization.