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ITIL Leader: Digital and IT Strategy Course

$2,695.00 $2,425.00

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

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Description

This 18-hour course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

Read more about the ITIL 4 Managing Professional modules and the ITIL 4 certification scheme here. 

Prerequisites:  ITIL 4 Foundation

Course Objectives: This course focuses on the alignment of digital business strategy with IT strategy. Attendees acquire an understanding of:

  • How disruption from new technologies are impacting organizations in every industry
  • How business leaders are responding
  • How to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success

Course / Student Materials:

  • Access to ITSM Academy’s Learner Portal – my.itsmacademy.com – extends the classroom experience with online content and tools
    • Digital learner manual (excellent post-class reference)
    • Sample documents and templates
    • Reference Cards
    • Personal Action Plan
    • Memory exercises, study aids and sample exams
  • Instructor led education and exercise facilitation
  • GAME ON! An Interactive Learning Experience®
  • Participation in unique in-class assignments
  • In-class exam preparation
  • Exam voucher

Certification: Learners earn their ITIL Leader: Digital and IT Strategy

Additional information

Availability

Virtual Class October 26 – 29, Virtual Class June 15 – 18