Service Management Assessment

Delivering results quickly. That’s the philosophy behind OwlPoint’s client engagement process.

We understand that each enterprise company is different, with its own requirements for services, its own business objectives, decision-making processes and use of technology – just to name just a few standards. Our analysis of your needs is a comprehensive, customized assessment of your total capabilities and the effectiveness of your internal resources.

With everything that your company stakes each working day on its services, does it make sense to risk not having an expert on your side? For most, OwlPoint will provide:

  • Documented Service Management Vision and Goals
  • A Process Maturity Assessment and Current State Analysis
  • A Roadmap which diagrams the move-forward plan
  • An Executive Presentation describing the findings, recommendations and roadmap