One of the most important steps in a Process Optimization project is ability to measure the current state of effectiveness so that after changes are made, IT organizations can actually share the improvement delivered by the Process Optimization initiative.
Our ADVICE© methodology and customized tool provides our clients with the ability to map real time current processes to proposed optimizing processes with Feinberg Productivity Engineering. With minimal impact to your existing workflows you will be able to collect thousands of data points within a few short days. Before and after measurements across any number of process activities are identified, captured and quantified.
Those same process activities can be measured 6 months later which will allow you to determine the degree of staff adoption to your transformational changes.