Our word means a lot to us. If we say we’ll do something, then we will.
We won’t waste your time with grandiose ideas that never come to fruition. Instead, we’ll help you put together well thought out IT blueprints and realistic roadmaps using a combination of customized ITIL practices and optimized process framework elements that continuously reviews IT service quality.
We do things differently.
OwlPoint is an information technology advisory firm with a twist. Our recommendations blend experienced know-how and original thinking for deeper insights and the right solution to your IT challenges. We deliver value in a way that others cannot, through our seamless and integrated hands-on execution and deep processes management strategies.
When we founded OwlPoint our objective was to launch a better consulting company. Each of us lived and breathed the “big consulting brands” where clients believed the higher fee somehow meant more value. Time and time again we observed unsatisfied clients because of a poor match of talent with customer needs, provide large-scale strategies without the practical knowledge of what it takes to implement them or the seasoned high dollar expert that sold the solution, was replaced with a junior associates and college hires to do much of the work or subcontracted.
There was a desperate need in the consulting industry for services with focus on effectiveness and efficiency instead of implementing another cool technology. Someone that steps back and with the experience to ask; How does this technology line up with business needs? Who is going to manage and support the technology or IT service after it is implemented? What are the true costs of a project?
WE REALIZED THAT WE COULD DO BETTER
We do and see things differently because we know how you feel, we are sympathetic, we listen, and maybe most important of all, we can look at the full picture objectively. We are passionate about providing the right solution for our clients and our independence means that we remain technology-agnostic, and can provide tailored solutions not bound by alliances or prejudices. This ensures the final solution delivers true results.
We also understand the human side. Our clients’ toughest problems often extend beyond the technology and at the end of the day it’s people who leverage the technology; to follow the process; and get the job done. Without understanding human nature, the organization and the difference between management and leadership, success will be challenged.
We hope you are interested in learning more.